Items where Author is "Jaka Dwi, Cahyo"

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Thesis

Jaka Dwi, Cahyo (2014) Pengaruh Perceived Justice pada Kepuasan dan Loyalitas Pelanggan Dimediasi oleh Emosi dalam Konteks Service Recovery (Studi pada Pengguna SIM Card Telkomsel). Other thesis, ANDALAS UNIVERSITY.

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