Items where Author is "Dwi Rayu, Sovitri"

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Dwi Rayu, Sovitri (2010) Analisis Kualitas Customer Relationship Management Dan Kepuasan Konsumen Sebagai Variabel Intervening Terhadap Loyalitas Nasabah (Studi Kasus pada Nasabah BNI Cabang Padang). Other thesis, Fakultas Ekonomi.

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