Investigation of Customer and Technical Requirements for Designing an Ergonomics Notebook Soft Case using Quality Function Deployment (QFD) Approach.

Zadry, Hilma Raimona Investigation of Customer and Technical Requirements for Designing an Ergonomics Notebook Soft Case using Quality Function Deployment (QFD) Approach. In: Lecture Notes in Electrical Engineering - Industrial Engineering, Management Science and Applications 2015. Springer-Verlag Berlin Heidelberg 2015, Berlin, pp. 949-957. ISBN 978-3-662-47200-2

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Abstract

Notebook experienced rapid growth following the human needs. This is evidenced by the increase of notebook sales every year. The problem of shortage and mismatch facilities and supporting infrastructure causes of notebook users force their capacity to use the notebook with non ergonomic position. A preliminary survey through interviews found that the notebook soft case not yet provide ease of mobilization, convenience of use, and protection of health to the users. Therefore it is required an alternatives design of notebook soft case which is ergonomics and multifunction. One of the methods used to design the notebook soft case is Quality Function Deployment (QFD). In this study, QFD is implemented to determine the customer and technical requirements. The results indicate that the material selection which has impact resistant and waterproof is very important to design an ergonomics and multifunctional notebook soft case.

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